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While most issues between client and clinician can be addressed directly, some situations require escalation. In compliance with the State of Texas, we provide information below to assist your pursuit of a report, if you should find yourself in such a situation.

Alternatively, some may have had wonderful experiences with their counselor and would like to show support for the practice. Google Reviews may be left for Blossom and Bloom Counseling here.

Business Violation Concerns

If you believe you have been a victim fraudulent business practices in the State of Texas please contact the Attorney General’s Office to file a consumer complaint.

Click here to learn more about your consumer rights.

If you believe a clinician has violated their code of ethics and/or scope of their licensing regulations, please contact the licensing board.

Click here to access the Texas Code.

Texas Behavioral Health Executive Council

1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
Investigations/Complaints 24-hour, toll-free system- (800) 821-3205

We are required to retain your records for 7 years, or 5 years after a former child client has turned 18. If needed, records can be requested via email.

Administrative charges may apply.

Under the “No Surprises Act,” as of January 1, 2022 medical facilities are required to provide a “Good Faith Estimate” to patients not planning to use insurance. This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. Please let your provider know if you plan to seek services as a self-pay client, and this can be provided to you. For more information, click here.